• Builders of Hope is a HUD-approved, non-profit housing counseling agency providing confidential pre-purchase, post-purchase, reverse mortgage, rental counseling, and foreclosure prevention housing counseling. Builders of Hope receives funding from HUD, State agencies, lender partners, and private foundations.
• After my counseling session, I will receive a written action plan consisting of recommendations for handling my
finances, possibly including referrals to other housing agencies as appropriate. While the action plan will include
recommended courses of action, the agency does not guarantee specific outcomes or lender cooperation.
• A credit report will be pulled for verification of data and may be pulled in the future for program evaluation.
• Builders of Hope is working in partnership with my lender/servicer, investor, and/or insurer. I authorize Builders of Hope to
share my information with my lender/servicer, investor, and/or insurer as necessary to better assist me.
• I may be referred to other housing services of the organization or another agency or agencies as appropriate that
may be able to assist with particular concerns that have been identified. I am not obligated to use any of the services
offered to me. All housing counseling and education services offered by the agency are available to me at no charge
at any time I might need them.
• A counselor may answer questions and provide information about bankruptcy, but not give legal advice. If I want
legal advice, I will be referred for appropriate assistance. While an attorney can make a recommendation to file
bankruptcy, it is a personal choice based on individual circumstances.
• In the event I am dissatisfied, I can request a copy of Agency’s Complaint Resolution Process.
• Builders of Hope provides information and education on numerous loan products and housing programs including debt
management plan counseling and I further understand that the housing counseling I receive from Builders of Hope in no
way obligates me to choose any of these particular loan products or housing programs.
• I have received a copy of the Privacy Policy